Dates are used in various parts of the payments process. Below are descriptions of all the different dates you’ll see on individual payments and on payment batches on the Root platform.
|This is the main date used for a payment. It’s the date on which the premium is intended to be collected; the date the customer specified.|
|This is the date the payment will go off on the customer’s card or bank account. It’s typically the same as |
|This is the day the system will attempt to collect the money from the customer’s card or bank account, and is mostly the same as |
|This is the date at which the payment provider needs to process the payment. For payment methods such as Direct Debits or Debit Orders, banks need to process the payments a day or two before the intended |
|This is the date Root delivers the payment instruction to the payment provider. For payment methods such as Direct Debits or Debit Orders, banks don’t accept payment instructions on public holidays or Sundays. In these cases |
Updated 3 months ago