Configuration & rules
The behavior of the billing engine needs to be configured for your desired payments integration setup.
Contact Root Support for setupSetting up payment methods are not yet possible through self-help tools or Workbench. Please contact Root’s support for assistance to get your payment integration rules configured and set up.
Root has been designed to share the billing responsibilities between Root and your payments system. This is often required when there’s inherited logic defined in a legacy system that’s hard to change. For example, if the insurance premium collection depends on bespoke credit account statuses, you might want Root to sit back and wait for your instruction. Alternatively, you might want Root to run the subscription billing logic and tell your system what amount to bill each account every time.
The following configuration is required to be set when a new payment method is configured.
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Updated 4 days ago