Create a call

post

https://sandbox.uk.rootplatform.com/v1/insurance/calls

Creates a new call record with an associated recording. The recording must be provided as a base64-encoded string.

Body Params

claim_id

string

Must be a UUID. The unique identifier of the claim for which the call is being made.

policyholder_id

string

Must be a UUID. The unique identifier of the policyholder for whom the call is being made.

direction

string

enum

The direction of the call.

Allowed:

from

string

The phone number the call was made from.

string

The phone number the call was made to.

topic

string

enum

The topic category of the call.

Allowed:

call_duration

integer

≥ 0

The duration of the call in seconds.

call_status

string

enum

The status of the call.

Allowed:

recording_file_name

string

required

The filename of the recording (e.g., Recording0001.mp3).

recording_file_type

string

required

The MIME type of the recording. Must be audio/mpeg.

recording_base64_string

string

required

The base64-encoded string of the call recording.

Response

Language

Credentials

Basic

base64

URL

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Response

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application/json

200Success