Wording missing from email communication

Hi guys

I have included wording in of the email communications specifically External Payment activated. The wording is there in the Root email viewer but when I actually received the email its not there.

Test policy here. https://app.root.co.za/orgs/d00e0ea4-0ee2-4c08-804d-61df85ca32ec/insurance/policies/912a200d-b41d-4656-835e-54ed78c2cf40

The wording is specifically "Please note that this is a non-underwritten..."