Root release update | October 2021

What's new this month? 🚀

  • NAEDOs disabled after 31 October

    Due to PASA regulations we have to discontinue NAEDOs after 31 October.

  • Payout requests data source

    The data exports data source for payout requests is now available for data exports.

  • Arrears collection limit

    New billing config setting multipleOfPremiumArrearsCollectionLimit to limit the maximum arrears amount collectable on a policy. This setting has been configured as a multiple of a policy’s monthly/annual premium. If this setting is missing then no limit will be imposed. If this setting is set to multipleOfPremiumArrearsCollectionLimit=0 then the policy will only ever be billed its regular monthly premium and any arrears amount will be left to accrue on the policy ledger.

  • Product module execution logs in dashboard

    With the execution logs within Root, users now have visibility on all successful, unsuccessful and in-progress actions on executed actions of their product module code.

  • Payment batch update endpoint

    Updated_at and updated_by fields are now available for the payment batch domain. The new batch status accepted is used when indicating that a batch has been accepted/validated by external provider (and updated via the new endpoint).

  • Usability improvements for canceling the policy issuing flow

    For the policy issuing flow, we updated the modal displayed when a user hits the cancel button. The change explicitly gives the user the option to save and exit or discard and exit.


If you have any suggestions or feedback, please share with your account manager or submit it via the Root product roadmap so that we can take it into account.

Let's build this awesome new future of insurance together 💪